Turn Website Visitors Into Loyal Customers Around the Clock
Accurate Document-Based Answers
Your chatbot references your actual product guides, price sheets, and FAQs, ensuring every answer is reliable and on-brand.
Smooth Human Team Handoff
When a customer needs personalized help, the chatbot routes the conversation to your team with full chat history included.
Multi-Platform Integration
Run your chatbot on your website, WhatsApp, Instagram, and support desk while keeping all customer information unified.
"Direct Impact's chatbot now resolves 70% of our daily questions immediately. Our team spends far less time on repetitive emails."
"We added the chatbot to our online store and saw an immediate 25% bump in sales. Customers love getting instant answers at night."
"The chatbot qualifies incoming leads right on our site and books sales calls on our calendar automatically. It saves us hours every week."
Ideal for small businesses needing reliable, automated answers to common customer questions.
Designed for growing businesses wanting document search, CRM syncing, and live team handoffs.
Full enterprise setup with multilingual support, unlimited knowledge docs, and custom database sync.
Extra Language Setup
Add another language (Spanish, French, etc.) with custom translated datasets.
Additional 25 FAQ Responses
Train and index 25 additional custom questions and answers for your bot.
Custom Software Integration
Connect customer chats directly to your proprietary software or database.
Monthly Retraining & Care
Monthly review of chat logs, new FAQ additions, and response refinements.
We train the chatbot exclusively on your approved documents, policies, and product details. It is programmed to answer only from your verified information rather than guessing from the open internet.
Yes. When a visitor requests a human agent or asks a complex question, the bot immediately alerts your team via Slack, Teams, email, or your support desk with the full conversation summary.
The chatbot works on any website (WordPress, Shopify, Webflow, custom code) with a simple snippet. It can also connect to WhatsApp, Facebook Messenger, and Instagram.
Basic usage is included with our maintenance plans. For very high-traffic websites, we help you connect your own direct API account so you only pay raw provider costs with zero markup.
Standard setups are ready for review within 5 to 7 business days. More advanced setups with multiple languages or deep database syncing take about 10 to 14 business days.